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Return Policy

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Last Updated: August 18th, 2023

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Our selection of products available for purchase comprises print-on-demand items that are expertly manufactured and fulfilled by the trusted partner, Printful. When you make a purchase, an order confirmation will promptly reach you and also be communicated to Printful. From there, your order enters the production and shipping pipeline.

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No Returns

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Once a product has been dispatched to a customer, returns cannot be accepted.

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Refunds

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We do not offer refunds for products that have already entered the production process. Refunds maybe available on cancellation request, see below.

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Cancellations

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Cancellations are contingent upon the status of the order. If an order has progressed to the production stage, the no-refund policy comes into effect. To request an order cancellation, kindly utilize our Contact Form and reference your order number.

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Exchanges Unavailable

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We regret to inform you that we do not facilitate exchanges.

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Shipping and Rates

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Our flat-rate shipping covers courier and customs expenses for international orders. For comprehensive details regarding shipping rates, please request information through our Contact Form. Rates are subject to potential changes.

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For products created by Leah Solmaz such as 'Nexus: Book One' and 'Rambling Revelation,' which encompass print-on-demand and digital goods and are fulfilled by Amazon, we kindly direct you to Amazon's Returns & Refunds page.

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Please note that items purchased from the Horrorfied Store consist of print-on-demand apparel produced and managed by Teemill. For specific details, please consult Teemill's Return Policy page.

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Lastly, we want to emphasize that our newsletters and blogs are freely accessible and do not involve any paid subscriptions.

Thank you for being a valued customer at Leah Solmaz's store. If you have any queries or require further assistance, please don't hesitate to contact us.

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