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Return Policy

Last Updated: August 18th, 2023

Our selection of products available for purchase comprises print-on-demand items that are expertly manufactured and fulfilled by the trusted partner, Printful. When you make a purchase, an order confirmation will promptly reach you and also be communicated to Printful. From there, your order enters the production and shipping pipeline.

No Returns

Once a product has been dispatched to a customer, returns cannot be accepted.

Refunds

We do not offer refunds for products that have already entered the production process. Refunds maybe available on cancellation request, see below.

Cancellations

Cancellations are contingent upon the status of the order. If an order has progressed to the production stage, the no-refund policy comes into effect. To request an order cancellation, kindly utilize our Contact Form and reference your order number.

Exchanges Unavailable

We regret to inform you that we do not facilitate exchanges.

Shipping and Rates

Our flat-rate shipping covers courier and customs expenses for international orders. For comprehensive details regarding shipping rates, please request information through our Contact Form. Rates are subject to potential changes.

For products created by Leah Solmaz such as 'Nexus: Book One' and 'Rambling Revelation,' which encompass print-on-demand and digital goods and are fulfilled by Amazon, we kindly direct you to Amazon's Returns & Refunds page.

Please note that items purchased from the Horrorfied Store consist of print-on-demand apparel produced and managed by Teemill. For specific details, please consult Teemill's Return Policy page.

Lastly, we want to emphasize that our newsletters and blogs are freely accessible and do not involve any paid subscriptions.

Thank you for being a valued customer at Leah Solmaz's store. If you have any queries or require further assistance, please don't hesitate to contact us.

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