Return Policy
​
Last Updated: August 18th, 2023
​
Our selection of products available for purchase comprises print-on-demand items that are expertly manufactured and fulfilled by the trusted partner, Printful. When you make a purchase, an order confirmation will promptly reach you and also be communicated to Printful. From there, your order enters the production and shipping pipeline.
​
No Returns
​
Once a product has been dispatched to a customer, returns cannot be accepted.
​
Refunds
​
We do not offer refunds for products that have already entered the production process. Refunds maybe available on cancellation request, see below.
​
Cancellations
​
Cancellations are contingent upon the status of the order. If an order has progressed to the production stage, the no-refund policy comes into effect. To request an order cancellation, kindly utilize our Contact Form and reference your order number.
​
Exchanges Unavailable
​
We regret to inform you that we do not facilitate exchanges.
​
Shipping and Rates
​
Our flat-rate shipping covers courier and customs expenses for international orders. For comprehensive details regarding shipping rates, please request information through our Contact Form. Rates are subject to potential changes.
​
For products created by Leah Solmaz such as 'Nexus: Book One' and 'Rambling Revelation,' which encompass print-on-demand and digital goods and are fulfilled by Amazon, we kindly direct you to Amazon's Returns & Refunds page.
​
Please note that items purchased from the Horrorfied Store consist of print-on-demand apparel produced and managed by Teemill. For specific details, please consult Teemill's Return Policy page.
​
Lastly, we want to emphasize that our newsletters and blogs are freely accessible and do not involve any paid subscriptions.
Thank you for being a valued customer at Leah Solmaz's store. If you have any queries or require further assistance, please don't hesitate to contact us.